PROSPECTIVE CLIENTS   ›  WHAT CAN A CLIENT EXPECT?

It's RCM's job to worry about your money, so you don't have to. So, what can a client expect when beginning a relationship? Following our initial planning and investment strategy discussions to establishing a working advisory relationship, our experienced administrative staff will work with you to open all accounts and process any paperwork. Their goal is to do everything they can to make this process as seamless and efficient as possible. We'll keep you up-to-date on the status of your account openings and the movement of any monies or assets. We'll work with you to make sure the profile of your relationship is correct from the start. Whether it's your personal information and email addresses or online access to your accounts, we want you to know that everything is organized just the way you want it. Along with the basic items, we'll work to make sure you're receiving your statements correctly, your income distributions or automated account contributions are timely and accurate, and conduct a cost basis audit to ensure your investments are properly reflected for tax reporting purposes.

Once accounts are open and funded and an investment relationship has begun, you'll receive regular monthly statements from your custodian and straightforward quarterly performance and billing summaries from RCM. You'll also receive year-end tax reporting from your custodian to help prepare your tax returns come tax season. Your advisor will meet with you on a regular basis, or as needed, to review your account for any updates, adjustments or strategy revisions based on changing personal circumstances or market scenarios (including beneficiary reviews); and your online access can provide you with extensive account reporting capabilities in a user friendly fashion (we're happy to review these tools with you any time). Russell also plans for cash flow needs and future income projections, and oversees tax loss harvesting strategies at year-end to ensure the most efficient tax scenario possible for your accounts on an annual basis. RCM can also monitor class action lawsuits on any securities you've owned, work with your accountant, attorney and insurance provider to make sure information they need is always available and provided on a timely basis, and safeguard any important personal documents in an online vault for your future reference and peace of mind. Finally, we'll provide quarterly and periodic reviews and outlooks on the markets and economy to keep you abreast of our investment thinking.

Your security is our priority

And all client accounts receive one of the highest levels of security in the financial industry, at no additional cost. 

FDIC insurance
Certificates of Deposit (CDs) purchased through Charles Schwab are issued by banks insured by the Federal Deposit Insurance Corporation (FDIC). In addition, cash in your account can be held in a Charles Schwab FDIC Insured Deposit Account (IDA). Balances in an IDA are held at one or more banks (“Program Banks”), where they are insured by the FDIC against bank failure for up to
$250,000 per depositor, per bank. Each bank will have separate FDIC coverage of up to $250,000 per depositor for up to $500,000 total per IDA depositor. 

SIPC protection

Charles Schwab is a member of the Securities Investor Protection Corporation (SIPC). Securities in your account protected up to $500,000, which includes a $250,000 limit for cash. For details, please see www.sipc.org.

Additionally, Charles Schwab provides each client $149.5 million worth of protection for securities and $2 million of protection for cash through supplemental coverage provided by London insurers. In the event of a brokerage insolvency, a client may receive amounts due from the trustee in bankruptcy and then SIPC. Supplemental coverage is paid out after the trustee and SIPC payouts and under such coverage each client is limited to a combined return of $152 million from a trustee, SIPC, and London insurers. The Charles Schwab supplemental coverage has an aggregate limit of $500 million over all customers. This policy provides coverage following brokerage insolvency and does not protect against loss in market value of the securities.